General and Operations Managers
Open on: 11/01/2020
Closing on: 12/02/2020
Hours per week
Fusion Lifestyle’s Operations Assistants provide key operational support across all areas of the leisure centre, whilst delivering excellent customer service levels at all times. The areas of responsibility are covered by three main strands: hygiene and safety, customer care and satisfaction, and fitness activity support.
To be successful as an Operations Assistant, you will need excellent communication skills, including listening, questioning and delivering effective feedback, the ability to quickly build trust and rapport with customers, and the ability to motivate and inspire others to do better.
You’ll need to be flexible and able to work to suit the needs of the customers and the business, and have a ﾓcan-doﾔ, team-player attitude; nothing is too much trouble for you!
You will need experience of working in a similar role within a fast-paced/high-footfall environment, and experience of delivering first class customer service to a diverse client base.
Other essential criteria include a Fitness Qualification, a First Aid at Work Qualification and AED, and understanding of relevant health and safety legislation, (and the ability to exercise these in the workplace).